Solace Tourism and Hospitality is a fast-rising company based in Lagos, Nigeria, dedicated to delivering exceptional holiday experiences. We are proud owners of one of the largest beach resorts in Ajah, Lagos, designed as a serene haven for families and friends seeking relaxation and fun. As we embark on this new journey, we are expanding our team to bring our vision to life and create unforgettable memories for our guests.

We are recruiting to fill the position below:

Job Title: Beach Resort Operations Manager

Location: Lagos
Employment Type: Full-time

Job Description

• Are you a seasoned leader with exceptional organizational and management skills, looking for an exciting opportunity to oversee the operations of a thriving resort?
• We are currently seeking a dedicated and experienced individual to join our team as a Resort Operations Manager, where you will play a key role in ensuring a seamless and memorable guest experience.

Responsibilities

• Oversee daily operations of the resort, ensuring a seamless guest experience.
• Manage staff, schedules, and budgets.
• Handle guest inquiries, complaints, and special requests.
• Develop and execute marketing strategies to attract more visitors.
• Ensure the resort complies with safety, health, and quality standards

Requirements

• Minimum of a B.Sc, HND/ OND.
• Proven experience in managing a resort, hotel, or similar establishment (minimum 3 years).
• Strong leadership and organizational abilities.
• Excellent communication and customer service skills.
• Proficiency in managing budgets, schedules, and resolving operational challenges.
• Passion for tourism and the hospitality business.
• Adaptability, attention to detail, and a guest-focused mindset.
• Ability to motivate and manage a diverse team effectively.
• Strong problem-solving skills and the ability to handle high-pressure situations.
• Knowledge of hospitality trends and standards.

Application Closing Date
31st December, 2024.