The Simba Group which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some other most dynamic sectors in the economy. The Group is a dominant player in the transportation, power products and IT-enabled service sectors which are critical to the sustained growth of the Nigerian Economy. The corporate vision of the Group is to provide innovative and quality products along with excellent aftersales service to our customers. The activities of the Group are guided by strong value systems built around Integrity, Innovation, Openness and Consistency. In our quest for diversification and expansion, we are looking for result-oriented professionals in the following discipline(s).

We are recruiting to fill the position below:

Job Title: Automobile Service Technician/ Coordinator

Location: Nigeria

Responsibilities
Service Operations:

• Coordinate daily service activities for 2W & 3W across workshops and service points.
• Schedule preventive maintenance, repairs, and warranty jobs.
• Monitor job cards, turnaround time (TAT), and service completion status.
• Ensure adherence to OEM and company service standards.

Workshop & Technician Coordination:

• Liaise with service technicians and workshop supervisors to allocate jobs efficiently.
• Track technician productivity and escalate service delays where necessary.
• Support technical teams with service documentation and process compliance.

Spare Parts Coordination:

• Coordinate spare parts requirements for routine servicing and repairs.
• Track parts usage and ensure proper documentation for issued parts.
• Work with parts/store teams to minimize service downtime due to stock shortages.

Customer Service & Warranty:

• Act as a point of contact for service-related customer issues and escalations.
• Ensure proper handling and documentation of warranty claims.
• Follow up on customer complaints and ensure timely resolution.

Reporting & Documentation:

• Maintain accurate service records, job cards, and service reports.
• Prepare daily, weekly, and monthly service performance reports.
• Track service KPIs including turnaround time, repeat repairs, and customer feedback.

Compliance & Safety:

• Ensure compliance with safety procedures, workshop rules, and quality standards.
• Support audits, inspections, and continuous improvement initiatives.

Application Closing Date
30th July, 2026.