African Export-Import Bank (Afreximbank or the Bank) is a Pan-African multilateral financial institution that finances, facilitates and promotes intra-and extra-African trade across Africa and Caribbean Community (CARICOM) countries. For over 30 years, the Bank has been deploying innovative instruments to deliver solutions that support the transformation of the structure of trade, while accelerating industrialization and intra-regional trade, thereby boosting economic expansion in Africa and recently, Caribbean Community states.

We are recruiting to fill the position below:

Job Title: Assistant Manager, Real Estate and Administration (Travel)

Location: Cairo, Egypt
Employment Type: Full-time
Slot: 2 Openings

About Job

• Manage the process of business travel arrangements for Bank staff. H/She is responsible for monitoring the process of sourcing, booking, and tracking bank travel requests while ensuring that travel needs are met within the constraints of bank travel budget.
• Senior Travel Officer should manage the travel services workflow and activities, in an exquisite and efficient manner, and in accordance with internationally accepted best practice, QHSE standards, and Bank standards.

Travel Operations Services:

• Oversee travel arrangements for Bank staff in accordance with the Bank’s travel policy and staff travel plans as may be directed by Management.
• Ensure that routing, issuance of travel tickets and transfers are done in a professional, accurate and timely manner.
• Monitor the coordination process of all ground transportation arrangements including dispatching vehicles and drivers.
• Ensure that the travel team keeps travelers informed of travel details, provides the needed support to all travelers in
• Oversee bookings and schedules for travelers and direct the travel team in coordinating with the bank’s travel partners, including airlines and hotels.
• Work hardly to continually improve the travel experience and to achieve team’s objectives.
• Monitor the department’s financial budget and take corrective actions in case of any variances.
• Prepare Invitation Letters addressed to facilitate the issuance of visas for staff who are travelling on business with minimum delay.
• Liaise with all team members and the other travel partners, including airlines and hotels, to smoothly manage bookings and schedules, for the travelers.
• Manage and supervise team performance & work hard to continually improve the travel experience and to achieve team’s objectives. using SAP Concur and resolves travel related issues and concerns.

Team Management:

• Manage day-to-day operations of the team and ensure its compliance with pre-agreed service level agreement and Bank policies and procedures.
• Evaluate and direct team members, perform regular assessment to ensure the compliance with all the agreed upon KPIs.
• Create clear and adequate workflow that ensures a smooth execution of all the ongoing tasks.
• Ensure that strategies and processes are in place to meet business objectives and operational needs.
• Build effective team spirit to enable all team members work well together and achieve team’s optimum performance.
• Build trust and improve accountability in the team by setting clear expectation, listening and creating a space for their contribution, challenging and inspiring them, accepting mistakes and work on their weakness.

Other:

• Perform other related duties as assigned.

Requirements
Education:

• Master’s Degree in Business Administration or any relevant field.

Experience:

• Total Years of Experience: More than 10 years.
• Experience in the same field/department: More than 10 years.
• Experience in the same position: 4-6 years.

Languages:

• Fluent: Arabic, English.
• Intermediate: French (preferred).

Knowledge & Skills:
Software Proficiency:

• Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent data entry and typing skills.

Technical Skills:

• Corporate travel management experience.
• Experience in event planning or coordination in a corporate environment.
• Knowledge of international travel regulations.

Certifications/Licensure (Preferred but not required):

• Specialized training in corporate travel management.
• Training in travel and tourism.
• IATA & Geographic Advanced Course (preferred).
• Amadeus Course (preferred).

Application Closing Date
7th March, 2025.