Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Anlayst, Merchant Risk

Location: Lekki, Lagos
Employment Type: Full-time

The Role

• We are looking for a suitable candidate to fill the role of Analyst, Merchant Risk. This role will be responsible for managing AML risk and fraud risk and Credit risk.

Responsibilities

• Review of flagged Fraud and AML alerts within pre-approved timelines.
• Escalate flagged alerts to second line of defense teams.
• Risk identification from regular review of merchant transaction activities, KYC documents, processes and products.
• Provide recommendation to improve Flutterwave’s fraud and AML monitoring parameters.
• Monitor chargeback thresholds and escalate to second line of defense teams.
• Work with data science and project teams to create or improve monitoring capabilities.
• Prepare and circulate weekly, monthly, quarterly and yearly report on fraud performance monitoring.
• Ensure prompt responses to enquiries from internal teams on enquiries on flagged merchants and customers.
• Ensure personal information of Flutterwave’s customers, employees, and other individuals/entities is processed and protected in line with applicable data privacy policies, laws, and global best practices.
• Any other assigned task by line manager.

Required competency and skillset to be a Waver

• 1-3 years of experience in financial crime monitoring, fraud monitoring and investigation, chargeback, and compliance operations.
• Knowledge of card processing, payment fraud prevention/detection techniques, and/or On-line Fraud monitoring
• Attention to details and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Excellent organizational, communication, presentation, and interpersonal skills
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Strong analytical and problem-solving skills.
• Excellent customer service skills.
• Ability to deliver even in high-pressure, time-sensitive situations.

Application Closing Date
Not Specified.