Job Summary

• Support the Admin operations and outsourced services.

Job Details
Operational Responsibilities:

• Coordinate the maintenance of a comprehensive and reliable administrative filing system to ensure up-to-date records for timely renewals or terms of service agreements with our service providers.
• Monitor the adherence to car service/ maintenance schedules to ensure that company vehicles are in excellent condition for effective logistics management
• Monitor the adherence to administrative policies or practices concerning company assets to ensure that they are complied with in all respects.Interact with third-party logistics security service providers to support efficient logistics management and coordinate expatriate movement in line with company policy.
  Oversee administrative procedures, contracting, and supervise processes such as, arranging travel allowances for staff on official assignment, Handle/monitor all travel-related logistics costs such as ticketing, hotel reservations, and pickups for staff on official trips in accordance with the approved budget.
• Timely bill payment processing for all our suppliers and vendors
• Answer enquiries by employees and clients on all administrative issues and provide support to all project staff.
• Ensure availability of office consumables.
• Keep up-to-date records of stock and issuance
• Ensure company compliance with policies, procedures and update with relevant certifications and regulatory guidelines, i.e. travel insurance, vehicle insurance, Visas for expatriates, quota and monthly quota returns.
• Co-ordinate and organise a filing system for updating and maintaining the company’s records and database.
• Treat all visa applications, renewals, deletions and changes within the organisation.
• Co-ordinate and organise a filing system for updating and maintaining the company’s records and database.
• Provision of facilities/supplies/ services on time and within budget
• Average no. of complaints regarding admin services(per time period) Average time to resolve inquiries Customer (employee) satisfaction ratings (Ensure that employees’ requests are attended to on time in a satisfactory manner)
• Contribute towards significant cost savings.

Requirements

• BSc or HND in Social Sciences
• Computer Literacy is required
• A minimum of 2 years in a similar role
• Knowledge of Microsoft Office Suite
• Time Management Skills
• Customer Service Skills
• Negotiation Skills
• Ability to work in a multinational team.
• Good communication skills
• Helpful and personable attitude with evident desire to assist all employees to perform effectively
• Organised and efficient; able to prioritise work with minimal or no supervision
• Ability to multitask and manage conflicting deadlines and tight schedules
• Must exhibit a high level of personal and professional integrity
• Good Interpersonal Skills
• Maturity, tact and the ability to relate to different categories of people
• Flexibility and willingness to work beyond strict job requirements in a small but rapidly growing organisation.
• An enterprising attitude that is quick to search out alternative solutions to needs or problems.
• Professional appearance at all times.
• Good Phone Etiquette.