Account Manager / Sales Executive at Willers Solutions Limited

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Company: Willers Solutions Limited
Location: Nigeria
State: Lagos Jobs
Job type: Full-Time
Job category: Accounting Jobs in Nigeria - Willers Solutions Limited Jobs in Nigeria

Willers Solutions Limited – Our client, a reputable firm in the ISP sector, is recruiting to fill the position below:

Location: Lagos
Employment Type: Full Time

Responsibilities

Developing long-term relationships with a portfolio of clients.
Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Management and develop client accounts to initiate and maintain favorable relationships with clients.
Be the primary point of contact and build long-term relationships with customers.
Ensure the timely and successful delivery of solutions according to customer needs and objectives.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Liaise between the customer and internal teams.
Build and maintain strong, long-lasting client relationships.
Cross-selling and Upselling to increase revenues
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement.
Assist with challenging client requests or issue escalations as needed.
Daily Proactive Routine Calls for Customer Surveys.
Retention and Win-back

Requirements

B.A / B.Sc Degree in Business Administration / Sales or a relevant field
Minimum of 5 years proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Excellent listening, negotiation and presentation abilities
Ability to prioritize and multitask
High level of accuracy and attention to detail
Ability to have difficult conversations
Strong verbal and written communication skills

Salary
N250,000 – N400,000 monthly

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should send their Application to:

[email protected]

using the Job Title as the subject of the mail.