Article University

By Selipha Kihagi

You have successfully been selected to fill the job position you applied and interviewed for. You have already started at the new job and are now another employee of the company. The challenge you will now have is to prove to your employer that he/she was right in hiring you.

Employees constantly worry about being fired or their positions being cut, it is a common job security concern among many but one that can be avoided if you give your employer a reason to keep you in the company.

So, how do you become a valuable employee?

1. Become Visible To Your Employer
This does not mean that you keep walking by your employer every chance you get or lurking by their office, it means you should strive to become a good team player and share new ideas openly either during a meeting or requesting a few minutes with your boss at the office.
This way, your employer will identify with you directly and if your ideas are good and your work exceptional, then there will be no reason to get you to the firing list.

2. Learn a new Skill and perfect it
The skills you currently have are the ones that got you the job, with time there will be the need for someone with more skills to join the company at a higher level or replace an employee who has left the company. Become that person.

Cy Wakeman, an executive coach and author on workplace matters advices that one must keep up-to-date and stay relevant to guarantee that you can perform far into the future.
Take the initiative to add on your education by pursuing a post graduate diploma or second degree in a related course.

3. Be willing to do more than your job description
This does not mean that you offer to perform a particular task when your desk is full of unfinished work. It means that whenever you have time to spare, you can work on a certain task that the company requires done but no one else can do it. Do the task well and get your co-workers or boss talking about it.

In all these three, as an employee you must know that it is not the effort or dedication that counts but the results you bring that matter.

Source:Huffingpost

In the job search process, you will either be constantly frustrated for not getting to the interview stage or face rejections over and over. If you allow these frustrations to take control, stress start kicking in and then you start moving gradually to depression.

At this point you are in a state of misery and might be leaning towards giving up, but don’t allow yourself to accept defeat. You can refuse to be frustrated and instead choose to maintain confidence. You can kick the job search blues away if you will yourself to.

Here are 3 ways you can overcome challenges in your job search.

1. Avoid Isolation
The potential for feeling isolated and alone is the greatest roadblock any job-seeker can face. Getting out and about as much as possible is critical to your success. Since networking is the most direct route to your next position, you should be meeting people at every opportunity.

Try being active in professional associations and groups relevant to your line of work, Volunteer in a related field or try joining a job search group (these can be online, either in Linked In, Facebook or WhatsApp) where you can engage with other people in your situation.

2. Practice Proactive Stress Reduction

Plan ahead and determine the best methods you can use to make yourself feel better and relax after a tough day. Some of the methods that can work would be to identify close friends you can go to talk to or confide your frustrations to.

Another way to reduce stress is to complete a project where you will see a tangible result such as cleaning out a drawer, or rearranging your closet.
Also, if you can afford to take some time away, perhaps a weekend or a bit longer, do so during your search. Adding some real distance both emotionally and physically to an issue can provide renewed focus and energy. It will also improve your overall attitude.

3. Set Yourself Up for Success
If your skills aren’t current and competitive, it is difficult to feel good about your viability as a candidate. To be successful, you will need to sell yourself with confidence to potential employers. So, if you can afford it try taking a class to improve your qualification and skills.

The job search process is never easy, at least not for most, so try as much as you can to remain confident and energetic. You never know when it is your time.

Source: Forbes

While in the job, you encounter various types of characters in the workplace. It could be hostile co-workers, difficult clients or at the worst a bad boss. Bad bosses are of different natures and only you knows what category they fall in.

Whatever kind of bad boss you are working under, here are 4 ways to endure.

How To Deal With A Bad Boss

1. Know their ‘Why’: Identify prime motivations.
The better you understand what your boss does, and more importantly, why, the better positioned you are to deliver results, manage expectations, and avoid lose – lose situations. Try to put yourself in their shoes and see the world, and your workplace, as they might.

Try finding out what they care about or what they would want on a daily basis and how they measure success or their though on failure.

When you know what drives your boss you can frame your opinions and use language in ways that line up with his core values, concerns and priorities.

2. Support their success: Work around their weaknesses.
While it may sound counter intuitive to support a bad boss in becoming more successful, there is absolutely nothing to be gained by making him look bad, going to war or facilitating his/her) failure. If he is as bad as you think, he will likely do a pretty good job of that all by himself.

You can support your boss by to helping them focus on their natural strengths, work around his weaknesses.

If you have a boss who’s disorganized, help him/her to be on top of things rather than complaining about his lack of organizational skills.

If your boss is slow to respond, continue to work on a project while you wait to hear back from him/her.

3. Know their preferences: Adapt to them.

Observe your boss’s behavioral style and preferences. How does he like to communicate – via e-mail, in person, or lengthy memos?

The more you can match your style to your boss’s style when communicating, the more he will really hear what you’re saying.

Working with his preferences is an obvious way of managing your boss without his ever knowing it, and it’s a key leadership skill to develop regardless of the kind of boss you are working for.

By Sera Kazungu

Unemployment is the most frustrating thing for graduates. Most of us have set time limits for when we want to achieve certain goals and this perhaps adds more to our desperation to get a job.

Did you know that in a graduating class, only 3 out of 10 people get jobs only a short time after graduation?

According to Muthoni Ndegwa,A recruitment manager at corporate staffing services, many reasons make job seekers remain on the job market for a longer period of time than others. Everyone should be willing to start somewhere.

The following are some of the reasons you could still be waiting in line for that job

Reasons You Are Unemployed

1. You Lack clarity in your CV
The CV is a powerful tool to market you to your potential employers. Structure your CV in such a way that it will highlight your strongest skills and make that employer eager to hire you.

2. You are applying for the wrong job
It could be that you apply for jobs that do not necessarily fit your qualifications. This will automatically disqualify you during the shortlisting stage for prospective hires.
Apply for jobs that match your qualifications in order to have that edge over people who are your peers.

3. You have the wrong Attitude.
Steer your mind away from this stereotypical attitude of “there are no jobs”. If this is the attitude you will want to take with you on a job search, it will drain you.

Be positive even when you are at your wits end. It will go a long way in boosting your confidence and determination.

4. You lack focus.
Know what you want. This is key to narrowing that extensive job search list that you have. When you have a clear picture of what you want, it will be easier to chase down that particular dream.
“Don’t Just Say you can do anything. Narrow your job search to what you really want to do”, says Muthoni.

5. You have no marketable skills.
Internships and volunteer work are excellent ways to gain much needed skills. You should consider doing an internship instead of sitting home frustrated about not having a Job.

Can’t get an internship? You can always volunteer. This goes a long way in helping you build skills that will set you apart from other job seekers out there.

Getting a job may be hard, this week, try changing your outlook on things. Adjust your technique and see how well it will work for you.

All the best as you endeavor to succeed.

By Selipha Kihagi,

After that job interview, it is only normal that you are waiting for a response from the employer or recruiting firm. One week passes by, then two and you start wondering how you faired.

According to you, the interview went very well and you were promised a response in two weeks. Two weeks have elapsed, but you are still waiting for that call or email.

Here are 4 reasons you are still waiting to be contacted

1. You did not leave your contacts or the email address is wrong
Justus Ng’etich, an Account Recruitment Manager at Corporate Staffing Services says he has experienced two cases where good candidates missed the opportunity because they didn’t leave their contacts.

“A person drops their CV at our offices, they are asked to report for an interview on a certain day and time. They do well in the interview, but when you want to write to them or call to inform them they got the position, we realize they did not leave their contacts,” says Justus.

As a job seeker, you should always include ways in which you can be reached. Either a working phone number and email address or both. You must also ensure the contacts provided are correct.

2. You have not checked your spam box
The Spams box in your email account picks out incoming mails depending on the settings. This means even important emails could be sitting in your account, but since you do not constantly check the spam box, you end up missing out on the job opportunity especially if you can’t be reached by phone.

3. You brought your child to the interview
Ladies, please stop bringing your kids to the interview. You are already communicating that you can’t handle your personal problems and even if you do well in the interview, the recruiting officer or the employer may find it hard to hire you.
You will not be bringing your child to work so when you are faced with a situation where you cannot find a nanny or cannot afford day care, find a solution.

4. You have a bad phone connection or your phone was stolen
The recruiting officer or employer may have tried to reach you, but with your phone having been stolen, they found you unreachable or your phone was out of service. After leaving the interview, ensure your phone is with you at all times and that it has a good operator connection.

So, if you feel you have waited too long before getting a response and you don’t know your fate, make a call to them and ask to know what the situation is. But again, don’t become a bother with too many calls.

By Selipha Kihagi

When preparing your CV to send in that job application, you may have asked yourself if including a photo in the CV will improve your chances of being called to the interview or not. You also might have wondered why one of the job requirements was to include a photo in the job application.

So, Should You Include Your Photo on the CV?

The answer to this question is NO. As a job seeker, you must remember that the CV is a translation of your education, achievements and experience. It is the document the recruiting team uses to determine if you are qualified enough to make to the interview.

According to Melody Mwendwa, a CV Writing expert at Corporate Staffing Services, it is inappropriate for any Nigerian job seeker to include their photo on the CV.

“The CV should only include necessary information detailing your qualifications for the job, and having a photo on the CV may reduce your chances for getting the job.”

As a job seeker in Nigeria, your CV should be as professional as possible and including a photo will only make it less professional.

What Should You Do If The Job Requires That You Send In A Photo?

Some jobs in Nigeria will require that you include your photo in the job application. In this case, it is important that you follow the instructions as listed on the job. First confirm if the job you are applying for requires a passport size or a full size photograph before sending the application.

Secondly, send the photo as an attachment alongside the CV and Cover Letter or as the job has instructed but do not include it or attach it on the CV.

“Include a photo in your application only if the job you are applying for requires that you do so. The photo should go to the recruiting organization as an attachment and is not to be included on the CV. This is unless you are instructed otherwise”.

As a job seeker, your priority should be to make your CV communicate for you in the best way possible. Focus on communicating what you can do for the company instead of how you look.

By Perminus Wainaina

The MBA (Master of Business Administration) is one of the popular advanced degree courses in Nigeria.

Each evening, we have hundreds of Nigerian professionals trooping back to class for this coveted qualification. They range from fresh graduates to experienced professionals. We have students who have taken loans and others go to an extent of using their savings.

The universities have taken note of the demand and virtually all of them have a town campus offering an MBA program. Some are offering on distance learning to take care of students who can’t commute. To attract students, some go by the title of executive MBA and universities like Strathmore and USIU have an exchange program with overseas universities where students visit to interact and share ideas.

As a recruiter, I met many Nigerians job searching and disappointed with the fact that they have an MBA and employers are not quick to hire them. Some have seen their careers stagnate despite being MBA graduates.

The reality is, pursuing an MBA is neither good nor bad by itself. It is the reason behind your decision that will determine whether an MBA will add value to your career and life in general. I’ll share some of the reasons why Nigerians pursue an MBA and why this tends to backfire.

The number one reason not to pursue an MBA is because it cannot guarantee you a job. I often see this with fresh graduates where after one or two years of job hunting without success, the individual decides to go back to class to ‘kill time’ and be ‘competitive’. For entry level position you don’t need an MBA. Over 99% of all recruitments we do at Corporate Staffing require only a degree and a professional certification. Very few employers are looking for MBA holders. And if they are, you’ll always see this ‘MBA is an added advantage’.

Another reason not to pursue an MBA is if you are looking for a salary raise. What you need to know is that you are as valuable as the contribution you bring to the company. Having an MBA does not necessary mean that you will contribute more. Employers look at your output. Qualifications will get you in but ultimately it’s what you do between 8 and 5pm that will determine your take home. The exception is if you work for the government, I understand they’ll pay you more for an MBA certificate.

. Employers look at the skills you posses. The third reason not to pursue an MBA is the assumption that the MBA will make you competitive and that your CV will look goodf you know your worth and only have a diploma, employers will want to talk to you. As I have said before, employers will always consider candidates with more skills and less papers than one with advanced qualification and less skills. Instead of getting a loan and spending an evening in a class just to make your CV “competitive”, I’d advice that you become very good at what you do. Master your docket or profession and become the go to person and I can assure that you will always be in demand.

For your information, Bob CollyMore is a diploma holder and see where he is. Successful leaders and managers seldom have an MBA.
Taking an MBA should be a well thought out decision. Don’t go back to class because 90% of your age mates are. The decision to go for an MBA is not a simple one, and many factors should be carefully weighed to make sure it’s the right decision.

Perminus has over ten years experience in human resource management working with employers from different sectors. His major goal is to build relationships with employers in order to gain a better understanding of their recruitment needs and meet the requirements in a cost effective and timely manner.

By Sera Kazungu

Do you know that colleague at work who simply drives you up walls That person that makes you feel inadequate or always on the wrong side of things?

As an employee, you are more likely to spend more time with your colleagues than with your friends and family members.

Colleagues finding a common ground is important to making the work environment tolerable.

That being said, you have to find a way of interacting with co-workers.These four tips will help you along the way.

How To Deal With A Difficult Co- worker

1. Keep a positive attitude
Everyone likes people with a positive outlook. If you are a negative or gloomy person, chances are,that your colleagues will shy away from. To avoid this, be a happy and fun person to be around and you will realize that in time, you will win hearts.

2. Focus on your Job
This will keep your mind on more important things and will help you Achieve more as you will keep putting in double the hard work. Be creative and innovative and inspire your colleagues to be like you. It could even help you grow career wise!

3. Be The better person
Avoid participating in office gossip that involves that particular co-worker. It will keep you clear of trouble in a case where it arises. Being the better person will also mean that you should try as much as possible to be nice at least once a day to your colleague. In so doing, you might even melt their resolve.

4. Be yourself
Trying to be what you are not might make you less appealing to your colleagues. Try as much as possible not to exaggerate your worth or importance. You stand a better chance at making friends when you are honest about yourself.

The most difficult battles are those not yet fought. You never know how much more you could learn from that Co-worker who challenges you. Try these few tips and enjoy your Job.

By Selipha Kihagi

You are one of the job seekers shortlisted for an interview, but you cannot go buying a new suit or to the salon in order to look presentable. The interview you have landed is a phone interview. How do you convince the recruiting officer that you are qualified for the job?

According to Sheila Cheptoo, a recruiting officer at Corporate Staffing Services, you must be well prepared to convince the recruiting personnel that you are conversant with the role you are interviewing for.

So, how do you prepare for a phone interview?

1. Take Time To Do Your Research
Like the face to face interview, understanding the position you applied for and familiarizing yourself with the company is very important. Just because it is a phone interview does not mean you will be treated differently, in any case it will be a harder task trying to prove that you know what you are talking about. There are no facial expressions to support your answers.

2. Have A Great Phone Connection
As a jobseeker, having a good network connection is very important if you are determined to succeed. Your phone must also be well charged and in perfect condition to ensure there is effective communication. If the interviewer cannot hear what you are saying or you can’t hear the questions, then the interview becomes a waste of time.

3. Be In A Quiet Area
Yes, it is a phone interview but you cannot have it anywhere. You have to set up an area in your house or office where you will receive the call. You cannot be in a noisy place or in a distractive environment.

Lock yourself in the room, if you must, so there are no impromptu visitors. Also in that room, have your CV and Cover Letter with you.

4. Take A Shower And Dress Up For The Phone Interview
As a job seeker, your job is to find a job. That is especially if it is your first job or you are not currently in any position. You may decide to stay in and wait for the call.

Make sure you get ready like you would a face to face interview.

Taking a shower keeps you fresh and alert. Dressing up gives you confidence and the feel of a professional, this will translate to you sounding confident.

Tips on how to resign plus a sample resignation letter. Source Guardian

Handing in your resignation is something everyone will face at one time or another and it is important that you are aware of how to resign with tact and diplomacy.

You might be tempted to dance your way out of the door, or even get your own back by lambasting your boss to the whole office. But you need to resist these temptations when the time comes for you to resign.

Erring on the side of caution with a polite resignation letter means you won’t burn bridges. You might not want to work for the company again, but remember, paths might cross with your ex-line manager or other colleagues in a different company in the future. Making sure your exit is as professional as possible will help you retain credibility – even if you’re leaving under a cloud.

Letting your manager know
Show courtesy by telling your boss first. Request a meeting to say that you’re leaving, following up soon after with an official resignation letter. Do this before you blast out an office-wide email.

Work out how you can ensure a smooth transition and minimize disruption to your employer. There may be a range of things you can do to hand over professionally, such as completing projects, working out the priorities with your line manager,leaving clear documentation or training up your successor in processes or software.

Before the meeting with your boss, write a list of ongoing projects along with status updates and suggestions for completion.Use the meeting to clarify any other points, such as your notice period and leaving date, how you will inform others (colleagues or external clients, contacts and suppliers). Ask about references too; your employer may only supply the most basic type (including dates worked, job title etc) but your line manager might also give you a more personal reference.

Making sure you get a good written reference before you leave (or trying to agree the wording if you leave in less happy circumstances) can make subsequent job hunting less stressful.

The Resignation letter

Keep your letter short. You don’t need to give lots of explanations or justification for why you’re leaving, or even to say where you’re moving to. Don’t be tempted to address the failings of the company or your boss, either. Instead, thanking your employer for the job and mentioning what you appreciated about it is a graceful touch. Here’s an idea of

What To Include In The Resignation Letter :

• First paragraph – the basics
“I am writing to formally give notice of my resignation from my post/position/role as (job title) at (name of employer).

According to the terms of my contract, the notice period is (length of notice period) and my final working day will therefore be (leaving date).”

• Second paragraph – thank your employer
“I have enjoyed working here and particularly appreciate/would like to thank you for … ”

Mention any particular career-building projects you worked on or opportunities to develop skills and contribute to the employer’s goals and successes. You can also mention your appreciation at being able to work in a great team or to develop your knowledge of the industry, for example.

• Third paragraph – state your willingness to hand over
“I will do my utmost to complete existing projects and to assist where possible in the hand-over process.

Yours sincerely … ”

Letting others know

As well as telling your closest colleagues in person, you may also want to email others. Again, keep this short and sweet, such as: “As you may already know, I’ve decided to leave the company to pursue other opportunities (in … ) /to take the next step in my career.

I’ve greatly enjoyed working with you all and hope that our paths will cross again in the future.”

By Selipha Kihagi

Scoring an interview comes with excitement, which is later followed by the need to prepare.

While preparing for the interview, you are keen on learning the background of the organization and rehearsing probable answers to various interview questions you will be faced with.

As a job seeker, one of these interview questions you will come across is, “What Are You Bringing To The Company?”

This question is vital to your consideration for the job vacancy, and how you go about it will communicate if you have what it takes to work with the hiring organization or not.

Best Interview Answer To “What are you bringing to the company?”

According to Muthoni Ndegwa, a Client Service Manager at Corporate Staffing Services, your answer to this question sets you apart from other job seekers who will be interviewing for the same position. It shows your unique quality.

In addition to your educational qualifications and meeting the requirements depending on your experience, the question seeks to find out what value you will be adding to the organization if you get the job

So, What Is The Best Answer To This Question?

There is no best answer to this question. This is because every job seeker has a unique skill or aspect within themselves and how best they tell this during the interview will determine if they will land the job or not.

While there may be several answers to this question, such as you work well under pressure, or you have a great passion for the job or your great attention to detail, as a job seeker it is important to stand out from the rest by outlining your unique skills. Avoid being a cliché or too general, instead be specific.

it is always best to understand yourself as an individual. What skill do you possess that is unique to you? What are you good at?

You may be good at various things but select the one thing that you are confident about and is required for the job you are interviewing for.

Understanding yourself is the key to answering this question. That way you are able to communicate your best value.

Source: The Muse

Ever wondered why you work so hard yet no one seems to reward your value?

Well, it could be what you are doing now that is standing in the way of your promotion.

Below are 6 convincing reasons why you will never get that promotion you wanted at work.

Reasons Why You Wont Be Promoted At Work

1. You Lack the Skills Necessary to do the Job
One of the most common misconceptions employees have about promotion decisions is that they’re based solely on performance in their current role.

While that’s certainly a consideration, success in one area doesn’t always translate to success in another.

For instance, someone who excels at data entry may need additional education or training to become a data analyst, a job that requires strategic thinking and problem solving abilities.

Become familiar with the requirements of the job you want, and determine what skills you need to improve upon if you’re going to succeed in it.

2. You Don’t Take Feedback
Feedback is not always a bad thing. Is it possible that your boss has some valid points? She’s telling you how to improve your performance—and this is good information to have when you’re gunning for a promotion.

When you receive feedback, whether in your review or in the hallway, resist the urge to defend yourself. Try to take it in and see what you can learn from it, instead.

3. You Lack Professionalism
It’s not unreasonable to expect that, as you move up the career ladder, you’ll begin to conduct yourself more professionally—and not just when the boss is looking.

This may seem obvious, but how you behave in the company of co-workers is just as important, if not more so, as how you behave around management.

4. You Don’t Take Initiative

Becoming a problem solver shows that you care—not only about your own career, but about the long-term health of the business as well.

Don’t just document the problems you see, analyze the issues and find ways to get involved in developing the solutions.

Collaborating with others to create positive change will identify you as a leader in your organization. Remember, anyone can drop a complaint into the suggestion box.

5. You Think Like an Employee—Not a Manager
If you’re giving them the impression you’re only showing up for a paycheck, it’s not likely that you’ll be high on their list of candidates.

No, you don’t have to become a workaholic or start hanging out long past five or six just to “be seen,” but it’s a good idea to express interest in the things that happen when the meter isn’t running.

6. You Expect It
Lastly, recognize that in today’s environment, tenure is no longer the primary factor in promotion decisions, and is best left out of any arguments you might make on your own behalf.
These days, it doesn’t matter whether you’ve been there six months or six years—it’s all about your contribution.

Being denied a promotion doesn’t need to be the end of the world, so take these lessons, learn from the past, and keep that promotion coming

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