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28 Feb 2022

Social Media and Community Manager, Retail Products at Flutterwave

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Job Description


Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Social Media and Community Manager, Retail Products

Location: Lekki, Lagos
Department: Marketing
Employment Type: Full-Time

About the Role

  • As the Social Media and Community Manager for our retail products, your primary focus is to engage, grow and delight our community and audience through social media marketing strategy and implementation.
  • Simplified – we simply want you to create fun, engaging, exciting content that will be disseminated to our different audiences digitally.
  • All content must take a creative spin on storytelling and be in line with the overall brand messaging and guidelines.

Responsibilities

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Requirements
You’ll be a great fit if you have the following skills:

  • B.Sc / BA in Marketing, Communications or similar field is a plus
  • Ability to create engaging content
  • Hands-on experience with social media management for brands
  • Excellent verbal and written communication skills – Strong sense of brand voice
  • Ability to think quickly
  • Public Relations / Business Development skills
  • Reputation Management skills
  • Strong copywriting skills
  • A sense of humour
  • An understanding of conventions and purposes of specific marketing processes and methods
  • An understanding of the conventions and ‘best practices’ of specific social media platforms
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask

Application Closing Date
Not Specified.






Method of Application

Submit your CV and Application on Company Website : Click Here



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