Palmpay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Merchant Credit Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and results-driven Merchant Credit Manager to lead the development and management of credit facilities for PalmPay’s merchant partners.
• The Merchant Credit Manager will play a pivotal role in driving financial growth and ensuring that our merchants have access to the credit solutions they need.

Key Responsibilities
Credit Facility Development:

• Team Leadership:
  • Build, lead, and mentor a high-performing team of credit analysts and credit sales officers.
  • Set clear performance goals and provide ongoing guidance and feedback.
  • Foster a collaborative and innovative team culture.
• Credit Product Development:
  • Collaborate with the product development team to design and refine credit products tailored to merchant needs.
  • Continuously assess market trends and competition to enhance credit offerings.

Credit Risk Management:

• Credit Assessment:
  • Oversee credit risk assessment processes, including financial analysis and credit scoring.
  • Ensure thorough due diligence in evaluating merchant creditworthiness.
• Policy Development:
  • Develop and implement credit policies and procedures in compliance with regulatory guidelines.
  • Monitor and adjust credit policies to mitigate risk effectively.

Relationship Management:

• Merchant Engagement:
  • Build and maintain strong relationships with merchant partners.
  • Provide guidance and support to merchants regarding credit options and financial education.
• Stakeholder Collaboration:
  • Collaborate with cross-functional teams, including sales, operations, and compliance, to optimize credit processes and deliver excellent service to merchants.

Reporting and Compliance:

• Performance Monitoring:
  • Monitor the performance of credit facilities and the portfolio’s health.
  • Provide regular reports and insights to senior management.
• Regulatory Compliance:
  • Ensure compliance with all relevant regulatory requirements and reporting.

Qualifications and Skills

• Bachelor’s Degree in Finance, Business Administration, or a related field. Master’s Degree is a plus.
• Proven leadership experience in credit operations or credit risk management.
• Strong analytical and financial assessment skills.
• Excellent interpersonal and communication abilities.
• Knowledge of fintech credit products and market dynamics.
• Familiarity with regulatory requirements related to credit operations.

Application Closing Date
Not Specified.