Moove is on a mission to redefine what large-scale rideshare leasing and vehicle ownership look like in Africa. We are developing an innovative model to rapidly improve the availability of vehicles for on-demand ridesharing services across major metro cities while also creating sustainable jobs for drivers.

We are recruiting to fill the position below:

Job Title: Driver Monitoring Manager

Location: Lagos
Category: Operations

About the Role

• Moove is looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the Driver Monitoring Manager, reporting to the Country Manager.
• As a proven result-driven person, the Driver Monitoring Manager will be leading the Monitoring team for stellar performance.
• The ideal candidate will have extensive knowledge of the automotive finance, fleet leasing management, or car rental industry and a proven track record in implementing successful growth strategies and leading teams.
• The Driver Monitoring Manager will be prepared to be fully accountable for the success of the Monitoring Team in optimizing driver’s performance.
• In this role, you will dig deep into the monitoring and compliance of the Monitoring Team that makes the organization more efficient, effective, and compliant. If you’ve got resilience, some big ideas, and an uncanny knack for compliance, this is the role for you!

The Opportunity

• We are looking for a Driver Monitoring Manager who will lead the local Monitoring Team to ensure a high level of Driver compliance within our Monitoring team and be a representative and ambassador for the team across the company as well as to external stakeholders.
• The ideal candidate for the role will be someone who is a Monitoring expert and who is experienced in Leading and Coaching a large team.

What You’ll Be Doing

• Optimizing driver performance.
• Leading Driver issue resolution efforts in collaboration with other departments.
• Ensuring compliance and administration of all verification procedures and enforcing all company policies and procedures.
• Coordinating with Fleet Operations Manager as required, to resolve any escalated issues related to maintenance and repairs.
• Managing and overseeing all driver-related communication including but not limited to, driver operations, safety, compliance, Moove policies, and breakdown.
• Leading and Coaching the Monitoring & Compliance Supervisors to support the Team Captains effectively.
• Contributing to the budgeting process from a Driver Relations & Monitoring perspective.
• Liaising with peers within the region & company to share knowledge and optimize operations.

Who You’ll Be Working with:

• Directly reporting to our Country Manager, and closely working with our Monitoring and Compliance Supervisors.

About the Team

• Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

What You Will Need for This Position

• Bachelor’s Degree in Logistics or equivalent experience is required.
• MBA is preferred
• 5+ years of relevant logistics, operations, and/or services management experience.
• Experience in a start-up.
• The candidate must be an excellent communicator
• The candidate must be Data-centric and Tech-savvy.

Application Closing Date
Not Specified.