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26 Sep 2022

Customer Service Representative (Male) at Contacta Support Solutions Limited

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Job Description


Contacta Support Solutions Limited a customer service company offering training, consulting and outsourcing services, with a passion for providing and promoting excellent customer experience.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Male)

Location: Ajah, Lagos
Employment Type: Full-time

Job Description 

  • A Props and photography company is looking for a results-driven sales/customer service representative with excellent interpersonal and sales skills to handle existing customers and actively seek out and engage prospects.

Responsibilities 

  • Answering client questions about payment terms, products, prices and availability.
  • Contact new and existing customers to meet and exceed sales objectives.
  • Participate in sales meetings and on-site training – negotiate and use persuasion skills to overcome objections from customers – helping determine pricing schedules for quotes, promotions and negotiations – preparing weekly and monthly reports – obtaining orders, deposits and balance of payment from clients etc

Educational and Experience

  • HND / BSc in related discipline preferably Marketing, Business and Finance.
  • 1-2 years of customer service experience in a retail environment.

Requirements:

  • Should be familiar with using BRM and CRM practice, and must be proficient with using Ms Office tools.
  • Should have good eyes for detail, love to work in the retail industry, be patient and kind. Preferably a Male.

Salary
N60,000 / month.

Application Closing Date
10th October, 2022.






Method of Application

Interested and qualified candidates should send their CV to:

 [email protected] 

using "CSR SP" as the subject of the email.




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