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26 Aug 2022

Customer Service Officers / Cashiers at Khenpro Global Services – 2 Openings

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Job Description


Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.

We are recruiting to fill the position below:

Job Title: Customer Service Officer / Cashier

Location: Abule Egba & Ikotun Lagos
Employment Type: Full-time

Job Description

  • As a Customer Service Officer, you would be involve in offering sales support, resolve complaints, attend to enquiries, up and cross sell to customers (walk-in and on-line).
  • Preparing the Customer Service Guidelines.
  • Solving all product or service related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.

Requirements

  • OND / HND / Bachelor’s Degree with 1 – 3 years of work experience.
  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Previous experience working in a confectionery company is an added advantage.

Salary
N50,000 – N60,000 monthly.

Application Closing Date
30th September, 2022.






Method of Application

Interested and qualified candidates should send their Applications / CV to:

 [email protected] 

using the job title and the location as the subject of the mail.




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