13 Oct 2021

Customer Service Loan Representative at Lighting Finance Technology Nigeria Limited

Never Miss a Job Update Again. Click Here to Subscribe


Job Description


Lighting Finance Technology Nigeria Limited is an innovative Online based organization in the business of giving out Loans and Credit facilities to deserving applicants that meet requirements for such loans via our Applications.

We are recruiting to fill the position below:

Job Title: Customer Service Loan Representative

Location: Oregun / Ikeja, Lagos
Employment Type: Full-time

Job Description

  • We are hiring a customer service representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • High School Diploma, General Education Degree, or equivalent.
  • 1-2 years work experience.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Salary
N35,000 – N60,000 / month.

Application Closing Date
30th October, 2021.




Method of Application

Interested and qualified candidates should send their CV to:

 [email protected] 

using the Job Title as the subject of the mail.




Popular Jobs this Week

Submit CVs – New Recruitment at Freight Forward Company Limited

Submit CVs – New Recruitment at Renmoney

Submit CVs – Latest Recruitment at Cross River State Ministry of Aviation (22 Positions)

Submit CVs – Latest Recruitment at Machineyard.com.ng

Submit CVs – Latest Recruitment at Omnibiz Africa

Submit CVs – Latest Recruitment at Aymie Staffing Solutions

Submit CVs – New Recruitment at Griffiths Schools

Submit CVs – New Recruitment at Arit of Africa Limited

Submit CVs – Latest Recruitment at Lighting Finance Technology Nigeria Limited

Submit CVs – Latest Recruitment at Chibek Instruments Limited

Submit CVs – Latest Recruitment at One Acre Fund




Subscribe


Apply for this Job