19 Apr 2021

Customer Experience Officer at Chateau Royal Real Estate Limited

Never Miss a Job Update Again. Click Here to Subscribe


Job Description


Chateau Royal is a real estate company providing realty services to clients, home-owners and tenants who value exclusive royal experience. We are positioned to provide technology driven innovative services and products across real estate investment, real estate brokerage and real estate development.

Customer Experience Officer

Requirements

  • Building long-term relationships with key clients.
  • Addressing customer concerns and complaints.
  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Schedule regular follow up with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs.
  • Monitor legal risk in real estate documentation and advise clients accordingly.
  • Interpret laws, rulings and regulations for real estate transactions.
  • Draft and negotiate real estate transactions.
  • Support legal and general advisory needs associated with a large-scale real estate portfolio.
  • Ensure that appropriate approvals are in place before real estate transactions are executed.
  • Manage regulatory and compliance related services.

 Skills and Qualifications:

  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Good team player and pays attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Capable networker with excellent interpersonal, communication, business relationship officer.
  • Background in customer service; industry knowledge (Real Estate) is essential.
  • Bachelor’s degree in Law (with 2 years post-bar experience).
  • Analytical thinker with strong conceptual and research skills.
  • Proficient with Microsoft Office programs.



Method of Application

Interested and qualified candidates should forward their CV to: using the position as subject of email. Applications should contain the following: We ask that everyone attach their resume and submit a thoughtful “cover letter,” which we hope will include specifics about how your previous experience relates to the position description, why you want to work at Chateau-Royal and how you think you can add value to the team to 

[email protected]

Before you get in touch, you should get to know us better on Twitter, Instagram, Facebook





Popular Jobs this Week

Submit CVs – Latest Recruitment at Crossover Microfinance Bank Limited

Submit CVs – Latest Recruitment at PricewaterhouseCooper (PwC) Nigeria

Submit CVs – Latest Recruitment at Co-creation Hub Nigeria (CcHUB)

Submit CVs – Latest Recruitment at Microsoft Nigeria

Submit CVs – Latest Recruitment at Plan International

Submit CVs – Latest Recruitment at Omnibiz Africa

Submit CVs – Latest Recruitment at SPIE Oil & Gas Services (13 Positions)

Submit CVs – Latest Recruitment at Hilton Worldwide

Submit CVs – Latest Recruitment at Population Services International (PSI)

Submit CVs – Latest Recruitment at Idmibok International

Submit CVs – Latest Recruitment at Ibis Lagos Airport Hotel




Subscribe


Apply for this Job