14 Sep 2021

Client Account Manager at HRbreakoutRoom

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Job Description


HRbreakoutRoom, a human resource recruiting and consulting firm, is recruiting suitably qualified candidates to fill the position below:

Job Title: Client Account Manager

Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Logistics

Job Description

  • We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve.
  • Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client.
  • They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
  • To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Responsibilities

  • Communicating with clients to understand their needs and explain product value.
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Keeping accurate records pertaining to inventory and account notes.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Identifying industry trends.
  • Acting as a client advocate with a focus on improving the buyer experience.

Requirements

  • Bachelor’s Degree in Sales, Communications, or related field.
  • 2 – 4 years proven experience as a client account manager in a Logistics / Warehouse company.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Excellent active listening skills.
  • Ability to build rapport and collaborate with others within the company and externally.
  • Understanding of consumer behaviors and industry trends.
  • Extensive, accurate product knowledge.

Salary
N100,000 – N200,000 Monthly.

Application Closing Date
28th September, 2021.




Method of Application

Interested and qualified candidates should send their CV to:

 [email protected] 

using the Job Title as the subject of the mail.




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